Returns / Policies

Contact the Solution Center at 1-877-272-6747 or email us at



  • Our goal is to make an exchange or refund as fair and easy as possible.
  • Please contact our Solution Center and our reps will assist you with your request.
  • We offer returns for damage products and incorrect orders within 60 days of purchase.
  • If your are not fully satisfied with our products, you can return it for full refund for un-opened products in good condition with in one year of purchase.


  • Free standard UPS ground shipping within the contiguous 48 states on all single orders of $2,500 or above.
  • On orders below $2,500 shipping charges will apply. Shipping charges will vary based on weight, size and destination of shipment.
  • Shipping time varies based on your location from our warehouses. Our Solution Center Reps can assist with estimates of shipping times and product availability.
  • Certain products may be subject to Hazardous Material fees and shipping limitations.
  • Shipping of certain products may be restricted by weather conditions.
  • You will be notified if any delays are expected.